Cancellation & Refunds

Checkout Holds

When you begin the checkout process for a class or program, a hold is placed on the requested capacity to ensure your spot is reserved. These pending checkout and class holds expire after approximately 35 minutes if the transaction is not completed.

System-Initiated Refunds

In rare cases, if a payment successfully completes but the requested family booking cannot be safely fulfilled by our system, an automatic refund will be initiated immediately.

Cancellation Requests

General cancellation and refund requests are not unconditionally eligible for approval. All requests must be submitted directly to Champion Rounds contact channels and are reviewed individually by our staff. Please reach out to train@championrounds.com or call 567-525-0502 to discuss your specific situation.